Texas cps complaint line
Texas cps complaint line. APS also arranges for services to address problems, so clients can remain in their homes safely. Stallings Nacogdoches, Texas 75964 PO Box 630050 Mail Code: 2443 Nacogdoches, Texas 75963: APS CPS MS (936) 569-7931: 5: Orange DFPS Subpoena Policy January 2012. Access a list of provider types so you can file a complaint with Complaint and Incident Intake. Texas Private School Accreditation Commission (TEPSAC) 3801 N Capital of TX Hwy Suite E-240 PMB 173 Austin, TX 78746 (512) 499-8377 Email Updates. Available 24 hours a day, 7 days a week. If you decide to file a formal complaint, you may want to contact an attorney to help you understand the procedures and the applicable laws and rules that are relevant to the complaint. Important changes have been made to Section 54. Mail Code: 2706 Rosenberg, Texas 77471: APS CCL CPS MS (832) 595-3000: 6: Rosenberg: Fort Bend: 5403 Ave. If you believe CPI discriminated against you based on your disability, please contact the Texas Health and Human Services Commission (HHSC) Civil Rights Office to file a complaint using the contact information below: HHSC Civil Rights Office 701 W. Though the videos are short, they address specific sections of the online report Learn more about resources, programs, and services available to families with young children. The video tutorials on this page help in areas where written instructions are not enough. In Riverside County call 1-800-442-4918. If a person needs help filing a complaint or has questions about the complaint form, the person can call OCR toll-free at: 1(800) 368-1019, TDD: 1(800) 537-7697. This ensures that your report has all the necessary information for your case. states responsible for providing child protection, which includes responding to reports of child abuse or neglect. com External Link. All CCL webpages have moved to the HHS website childcare. Safety plan. (2) compiling information on those investigations. It's Statewide Intake’s job is to assess all reports of abuse, neglect, or exploitation and route them to the right local office. Best viewed in full screen mode. Central Time, Monday-Friday. Please Note: Our customer service centers are not taking credit card payments at this time. Investigators decide if there are any threats to the safety of all children in the home. 7109 (1), and 745. 8491]. Permitting and monitoring operations and agencies The Texas Department of Family and Protective Services (DFPS) runs a toll-free, statewide telephone hotline to take reports of suspected abuse or neglect. 1-800-252-5400 or online. English Spanish. arkansas. DFPS evaluates each report, investigates when needed, and provides resources to protect the If you believe, that an adult who is elderly or with disabilities is in a state of abuse, neglect, or financial exploitation you are required to immediately report this to the DFPS, according to the Human Resources Code Section 48. CPS's sole purpose is to investigate child abuse or neglect reports. Burns or bruises in unusual patterns that may indicate the use of an instrument or human bite; cigarette burns on any part of the body. Examine your home. The Statewide Intake (SWI) division is the “front door to the front line” for all DFPS programs. SOUTHSIDE. Mandated reporters must immediately report abuse to the Child Abuse Hotline at 1-800-442-4918. (Select "Other" located in the program drop down box if you are requesting an appeal of the Administrative Review of Investigation Finding process that identified your role as a designated perpetrator within a CPS case. These procedures can be found in Procedural Rule 22. org External Link ). 0249. 158 and 301. Jul 31, 2019 · Interview your child and you. Arms Wide Adoption Services 6925 Portwest Drive, Suite 110 Houston, TX 77024 (713) 681-6991 . Lack of reaction to pain. Composed by Legal Aid of Northwest Texas • Last Updated on January 27, 2023. m. They have a specialized set of skills in order to do their job. Introduction: Filing a lawsuit against Child Protective Services (CPS) in Texas can be a complex and challenging process. Hotline staff will ask you about the child, the child’s family or persons legally responsible for the child and the circumstances in which you believe abuse or neglect took place. In most cases, kinship caregivers are relatives such as aunts, uncles, or grandparents. Estimated time to complete: 2 hours. N Rosenberg, Texas 77471 5403 Ave. Child Protective Services (CPS) protects children from abuse and neglect through Feb 13, 2020 · When you make a report to CPS, the response is usually immediate, with an investigation beginning within 24 hours. Phone: 1-800-252-5400. DFPS can only reveal your identity as a All customer service center hours are 7:45 a. Jan 27, 2023 · This article discusses the investigation stage in Child Protective Services cases. 203 (a) (3), 705. Complaints & Compliments. Services for Sep 1, 2023 · Call the Texas Abuse Hotline at 1-800-252-5400 for situations including but not limited to: If you are deaf, deaf-blind, hard of hearing, or speech-disabled you can call by using the relay service of your choice or by using Relay Texas at 7-1-1. DFPS’ programs are: Adult Protective Services (APS) protects the elderly and adults with disabilities by investigating reports of abuse, neglect, and exploitation. 12 Depending on what case records you need to carry out your duties, you have two options available to choose from: Apr 1, 2024 · These revisions of the Child Protective Services Handbook were published on April 1, 2024. Office of Inspector General. *Intake Type. Depending on the nature of the complaint, the complaint will either be handled by regional staff at a higher level than the worker or DFPS’s Office of Consumer Affairs (OCA). Fax: (512) 424-5769. Where To File A Report Against An Unethical CPS Worker. Ask for the child’s medical records. CPS March 2019. Some states use other names, often attempting to reflect more family-centered (as opposed to child-centered) practices, such as department of children and family In addition, you may request a complaint form be sent to you by calling the Texas Board of Nursing at (512) 305-6838 or the Health Professions Council Complaint Line at 1-800-821-3205, or you may simply write out your complaint on plain paper. Lufkin, Texas 75901: APS CCL CPS MS (936) 633-3743: 5: Lumberton: Hardin: 347 S. See Section 301. Inform you about the report they got about your child. By fax: 512-339-5892. Want to inquire about a case or file a complaint about CPS? Contact the Office of Consumer Affairs 1-800-720-7777 or online. P. Understand possible outcomes and families' rights. They also need to remain detached from very Region 6 Headquarters. to 5 p. Texas Health and Human Services Commission protects children by regulating and educating child care providers. TxAbuseHotline. Sep 1, 2023 · You may make a report to HHS Complaint and Incident Intake (CII): Online: Texas Unified Licensure Information Portal (TULIP) External Link. Understanding the Process of Filing a Lawsuit against CPS in Texas. The mission of the Texas Department of Family and Protective Services (DFPS) is to protect the unprotected -- children, elderly, and people with disabilities -- from abuse, neglect, and exploitation. Mail Code: 1611 Killeen, Texas 76541: CPS (254) 690-1312: 7: La Grange: Fayette: 228 N. 463 (c). Child Protective Services works with parents/caregivers in making necessary changes to assure that their children are safe and protected. gov. Even for families who got help, the trauma of child welfare Complaints at Stage One will be formally recorded and managed by the local CPS Area where the complaint originated. Information, assistance, and complaint resolution for foster youth up to 18 years old. Alameda County. CPS needs this information in order to register a report. On September 1, 2017, the investigations branch of CPS became a separate division named Child Protective Investigations (CPI). CPS notifies the adults responsible for the child that a report has been filed and an investigation has started. Region 6 including the Houston area. Adult Protective Services (APS), Child Care Licensing (CCL), and Child Protective Services (CPS) case records are confidential by law and released to people personally involved in the case, or those entities who need the record to carry out professional duties. If you want to file a complaint against an HHS-contracted family violence center, contact the HHS Office of the Ombudsman at 877-787-8999; select a language, and then Option 3. 2525 Murworth Drive. , Suite 100. us. If so, they determine whether the parents are willing and able to adequately manage those threats to keep Child Abuse Hotline Number: 1-800-342-3720. A Special Investigator job is very challenging The board of the Texas Juvenile Justice Department by rule shall adopt standards for: (1) the investigation under Section 261. Monthly payments are $400 - $545 per month, depending upon the each child's needs. Only in limited circumstances may the caseworker remove a child first and then go to court to request a court order. There are five stages of the Child Protective Services investigation: Initial investigation. Call 800-458-9858 to report complaints about the care or treatment of someone served by a Regulatory Services provider, including allegations of abuse, neglect, or exploitation. Your complaint can be emailed to complaints@bon. www. A person does not have to use the complaint form to file a complaint. , Mail Code W206 Austin, Texas 78751 (512) 438-4313 or (888) 388-6332 May 24, 2011 · The Health and Human Services Commission's Ombudsman Office, in conjunction with the Office of the Inspector General, has established a toll-free line for people to report complaints in response to Gov. Teach parents appropriate, non-aggressive discipline and ways to manage and correct misbehavior. – 5 p. Oct 15, 2023 · Step 3: Gather Evidence. Agents answer calls Monday through Friday Complaints may also be sent by email to OCRComplaint@hhs. Help parents recognize their strengths and use them when parenting. In CPS cases, adoption becomes an option if CPS and the child's birth parents cannot resolve issues that made it unsafe for the child to live at home. ), and because this can be done anonymously, you will likely not know who made the claim. If you have a hearing or speech disability, call the toll-free Relay Texas service at 7-1-1 or 800-735-2989. The Texas Abuse Hotline is a toll-free, statewide reporting system that operates 24 hours a day, 7 days a week. Section 5000 of the CPS handbook provides information about the tasks CPS caseworkers perform as part of or in preparation for a court hearing. Anyone can initiate the report (e. Recipient*. EASTSIDE. The Texas Department of Family and Protective Services (DFPS) has a central place to report: Child abuse and neglect. DFPS is required to do background checks to see if a person has a criminal history, or abuse and neglect history that might be a risk to the health and safety of children, elderly, or people with disabilities. Abuse, neglect, and exploitation of adults who are 65 years of age or older or younger Child Abuse Hotline staff members must use the five criteria based on state law to assess each call. DFPS Case Complaint Form PDF Document. For other contacts, see the phone number listing below on this webpage). fostercaretx. File a complaint about mismanagement or diversion of assets by a charitable trust with our Charitable Trusts Section. They will look into your complaint and reply within 20 working days. Houston, TX 77054. Region 6 Houston, includes information on Statistics, Contacts and Office Locations, Foster Care and Adoption Information Meetings, and other DFPS Regional Information. Tell parents about local resources that deal with parenting and family On September 1, 2017, Child Care Licensing (CCL) became part of Texas Health & Human Services (HHS) External Link. YouTube. Reunification with the child. You can also make an online submission here. hhs. A Priority 2 report, as assigned by SWI, in which the alleged victim is 5 years old or younger. Complaints may also be sent by email to OCRComplaint@hhs. 101(d)] or the elderly and adults with disabilities [Texas Human Resources Code Chapter 48 101(2)]. Mail Code: 0738 Corpus Christi, Texas 78416: APS CCL CPS MS (361) 854-2011: 11: Corpus Christi: Nueces: 5155 Flynn Pkwy. Visit the ABCS page for more information. Corpus Christi, Texas 78411 5155 Flynn Pkwy. May 2, 2022 · The Texas Family Code states that CPS can investigate reports that a child has been or is being abused or neglected. state. Sometimes, the calls were made without sufficient cause. Victims of abuse, neglect, or exploitation may get Protective Services Intake Specialists are the first line of defense to helping children and adults, all across Texas, who are at risk of abuse, neglect, and exploitation. If you have questions about the way child protective services handled your case, first discuss the matter with your caseworker and the agency supervisor. A report that meets the statutory definition of abuse or neglect. Perry's ordered statewide investigation into the practices and procedures of Child Protective Services. The agency employs approximately 10,000 hardworking men and women, who are held to the highest standard of conduct as they work to keep our communities safe from harm as well as provide exceptional services to their fellow Texans. 817-321-8600. Jul 18, 2013 · However, there are steps parents or other caregivers can take to express and resolve their concerns. The Online Texas Abuse Hotline User Guide PDF Document provides instructions and other resources for starting and completing an online report. Worth, and Arlington areas. 13706 Research Blvd. , Monday – Friday, except holidays. Reports are received by Child Protective Services (CPS) located in each community office and assessed to determine whether the report meets the legal definition of abuse or neglect and how dangerous the situation is. Austin, TX 78750. The person is required to request the OCA review in writing May 20, 2021 · However, most CPS investigations follow a similar pattern. Facebook. The Child Protective Specialist who answers your call will ask you for as much information as you can provide about both the suspected abuse or maltreatment and the family about which you are calling. Note: Messages are not monitored 24 hours a day, 7 days a week. Injuries that appear after a child has not been seen for several days. Law Enforcement Officers are defined in the Occupations Code §1701 and the Code of Criminal Procedures §2. DFPS's Statewide Intake (SWI) division operates this hotline and an online reporting website ( www. Any adult who has a disability or who is age 65 or older that is in a state of abuse, neglect, or exploitation may be eligible to receive adult protective services. Phone: (512) 424-5017. gov Report Child Abuse – It's the Law. dfps. When an administrative review of investigation findings (ARIF) upholds a person’s role as a designated perpetrator, the person may request that the Office of Consumer Affairs (OCA) review his or her role in the investigation. You can make a difference. The need to address trauma is an important component of 5200 Notice, Service, and Working with Attorneys and Advocates. Region 3 including the Dallas, Ft. The Child Protective Services Division investigates reports of abuse and neglect of children. If you are reporting suspected child abuse or neglect regarding children in another county please contact that county's child protective services agency. Child Protective Services/Statewide Central Register Forms. It is called the Texas Abuse Hotline. By phone: 1-800-458-9858. Fort Worth, TX 76119. If you suspect a child has been harmed or is at risk, please dial 1-800-342-3720, to report what you have seen or heard. For a child enrolled in the STAR Health program, DFPS staff, caregivers and medical consenters can get information and help with finding a provider, scheduling an appointment, or getting services by: Calling STAR Health Member Services at 1-866-912-6283. This type of emergency removal is called an exigent removal. Mandated reporters are required to submit a written follow-up report within 36 hours. ) *Program. 0250c. Take the Trauma Informed Care Training. Child Care Search and the Provider Login have moved to the HHS website. Main Mail Code: 1991 La Grange, Texas 78945: CPS (979) 968-4653: 7: Lampasas: Lampasas: 204 Riverview Dr To report child abuse or neglect in Arkansas, you can call the Child Abuse Hotline at 1-800-482-5964 (TDD: 1-800-843-6349), or if you are a mandated reporter you can submit a report through a secure online portal at mandatedreporter. Rosenberg, Texas 77471 3150 BF Terry Blvd. APS State Office review process starts with the Director of Field, then the Associate Commissioner, and finally the DFPS Commissioner, if necessary. Additional help on searching for a child care operation. O. Filing a Complaint. If there is an emergency, call 911 and then call the DFPS Texas Abuse Hotline at 1-800-252-5400. Alpine County. A client or other complainant may also Killeen, Texas 76542: CCL CPS MS (254) 526-9011: 7: Killeen: Bell: 503 Priest Dr. An open discussion will often help answer your questions and clarify future steps. 5412. 51st St. Until CPI develops its own policy handbook, investigation policies and procedures will remain in the CPS Handbook. Disciplinary Action 1/2022. The Department of Family and Protective Services (DFPS) recognizes the long-term effects of adverse childhood experiences such as child abuse and neglect. Service Centers - Appointments & Wait Times. The Family Violence Program promotes self-sufficiency, safety, and long-term independence of adult and Program. Contact the Texas Child Protective Services Hotline DFPS cannot accept anonymous reports. 0250. Background checks are required for: Purchased Client Services (PCS) Foster and adoptive homes. g. If other, then specify : Caseworker Name ( if known) However, if after review by district management the issue is not resolved, the complainant may contact APS State Office at (512) 438-3209 for further review. For information about child care in Texas, call between 8 a. While there is some crossover with traditional social casework, Section 5000 focuses primarily on the activities of CPS caseworkers in, rather than outside of, the court process. They won't listen to the children that are in danger. Once CPS receives the report, an evaluation will Pearland, Texas 77584: APS CPS MS (281) 997-4700: 6: Rosenberg: Fort Bend: 3150 BF Terry Blvd. Mandated reporters must file, within 48 hours of an oral report, a signed, written report, Report of Suspected Child Abuse or Maltreatment Child Protective Services. Where it is not possible to complete the investigation, and provide a response within that timeframe, we will write to you stating the date by which we hope to [See Texas Administrative Code §§700. Abuse, neglect, and exploitation of adults who are 65 years of age or older or younger Oct 15, 2015 · 1501 Circle Drive. Online: Submit your question or complaint online. That’s why Statewide Intake is the program that never sleeps – operating “around-the-clock” every single Nov 21, 2022 · Child Protective Services (CPS) is a part of a state agency, the Texas Department of Family and Protective Services. See full list on dfps. tx. By law, the person who makes the report must remain anonymous. Teach parents the basics of child development so they will have appropriate expectations of their children. The benefit to qualifying for this waiver is there is no age limit for the student to enroll in a college or university. Outside the Riverside area call: Child Help National Child Abuse Hotline at 1-800-422-4453. Texas ChildCare Search Website Guide. Tell the relay operator to call the Texas Abuse Hotline at (800) 252-5400. Board orders can be viewed by clicking the link on the Nurse's license number or by sending a request to the Texas Board of Nursing, Enforcement Division, 333 Guadalupe 3-460, Austin, TX 78701-3944. Please give as much information about the incident, the victim, and the alleged perpetrator as Frequent complaints of pain without obvious injury. A Priority 1 report, as assigned by the DFPS Statewide Intake (SWI) division. The reporters’ names are confidential by law. Removal of the child. Please change any bookmarks to use the new website address. Texas ChildCare Availability Portal. Please select a message category that best corresponds to your message regarding DFPS and its programs (If you cannot find an appropriate category please contact our state office at (512) 929-6900. In Texas, any professional, who suspects that an adult aged 65 or older, or a person with Texas CPS said that everything seemed normal and that my son's statement in Oklahoma wasn't credible, so they dismissed the case. 1 Standard for Conducting an Emergency Removal before Obtaining a Court Order (Exigent) CPS November 2023. If you are or were personally involved in a case, but not in the foster care system, fill and submit online Form 4885 – Request for Case Records (English) or download, fill and submit Form 4885s - Solicitud de Expedientes de Casos (Spanish). Well I wasn't, and neither is he. (510)-259-1800. Twitter. 367 of the Texas Education Code related to students who receive the Texas tuition and fee Aug 28, 2020 · However, if there is something you do not understand about your report or the reporting process, you should call a lawyer. Email Updates. Complaint and Incident Intake. It also: provides services to children and families in their own homes; contracts with other agencies to provide clients with specialized services; places children in foster care; provides services to help youth in foster care make the transition to adulthood; and places children in adoptive homes. The report must be filed on your state’s website. Texas Health and Human Services 1-800-233-3405. To verify eligibility, contact your Regional Adoption Staff or call (800) 233-3405. If you have a question or complaint, DFPS offers several ways to get help, depending on who you are or the type of inquiry you have. Corpus Christi, Texas 78416 4201 Greenwood Dr. You will be required to follow certain procedural rules if you decide to file a formal complaint. YOUR INFORMATION. The following nurses had disciplinary action taken against their licenses. Disclosing that a case even exists to someone who is not entitled Call Child Care Regulation. The items under Section 5200 and its companion section 5300 Court Orders, Notice to the Court, Indian Child Welfare Act, Paternity, and Child Support cover issues and requirements that generally relate to any DFPS legal proceeding or multiple types of proceedings. Sep 1, 2023 · Call the Texas Abuse Hotline at 1-800-252-5400 for situations including but not limited to: If you are deaf, deaf-blind, hard of hearing, or speech-disabled you can call by using the relay service of your choice or by using Relay Texas at 7-1-1. Main La Grange, Texas 78945 228 N. They took it like I was trying to gain custody of my son again and lying. Online Reporting: A Tutorial. You can also make a report online External Link. 051 External Link. S. 0260. gov, faxed to (512) 305-6870, or mailed to Private Schools. Clients have the right to a review of complaints they have regarding the Child Protective Investigations (CPI) and Child Protective Services (CPS) programs. N Mail Code: 2705 Rosenberg, Texas 77471: CPS (832) 595-3000: 6 What is a CPI Special Investigator? Special Investigators are an important part of a close knit unit of caseworkers, who work with them as a team to protect children, including those children whose cases are high-profile or high-risk. 242. , teachers, grandparents, neighbors, an ex-spouse, etc. Racine County has the responsibility to investigate reports of child abuse and neglect and ensure children’s immediate safety. Mail: Texas Health and Human Services Commission Foster Care Ombudsman P. How to Obtain a Case Record. Main Lumberton, Texas 77657 347 S. Other times, problems at home escalated when schools were not willing or able to adequately address a child’s behavior problems. Access information about availability of child care programs in your area. 8 a. They experience human nature at its best and worst. Doctors, lawyers, therapists, and clergy are legally required to make a report if they suspect The Texas Department of Family and Protective Services (DFPS) runs a toll-free, statewide telephone hotline to take reports of suspected abuse or neglect. Texas law requires that any person suspecting that a child has been abused or neglected must immediately make a report. CPS March 2018. Box 149030, Mail Code: Y946 Austin, Texas 78714-9030. 401 of suspected child abuse, neglect, or exploitation in a facility under the jurisdiction of the Texas Juvenile Justice Department; and. Montly Volunteer Activity Report PDF Document. Offices within local communities are responsible for receiving and investigating reports of suspected child abuse and neglect. Child protective services (CPS) is the name of an agency in many U. Find your local intake number to report abuse or 5000 CPS Legal Functions. California County Emergency Response Child Abuse Reporting Telephone Numbers. There are three ways to submit this form after you have completed it: By email: OCA@dfps. (432) 570-1084 – Main Line (432) 570-0027 – Post-Adopt Line. Volunteer Transportation Acknowledgement PDF Document. Below are examples of some questions the Child Protective Specialist might ask you when you call. Box 13247 Austin, TX 78711-3247; Fax: 888-780-8099; Download our brochure about foster care placement (PDF). Please mail, email or fax your completed complaint to: Texas Department of Public Safety. Killeen, Texas 76541 503 Priest Dr. Here, learn what to expect during the investigation phase of a case where Child Protective Services is involved. The Texas Department of Family and Protective Services (DFPS) works with communities to protect children, the elderly and people with disabilities from abuse, neglect and exploitation. Dec 3, 2019 · Throughout Rise’s series on schools and child welfare, parents describe how school reports to child protective services took them by surprise. Using the STAR Health website at www. This hotline gives you a way to report: Child abuse and neglect. To build a strong case against CPS, it is essential to gather relevant evidence. Volunteer Application PDF Document. Child Care Regulation (CCR) responsibilities include: Regulating all child care operations and child-placing agencies to protect the health, safety, and well-being of children in care. San Antonio, TX 78222. gov External Link. It also works to protect the health and safety of children in day care, as well as DFPS staff are required by law to keep the reporter’s identity confidential when the reporter is making a report of possible abuse, neglect or exploitation of children [Texas Family Code, Section 261. If you need to report abuse, neglect, or exploitation of children, the elderly, or adults with disabilities, or standards violations for Child Care Centers, contact the Texas Abuse Hotline. Main Mail Code: 0033 Lumberton, Texas 77657: CPS (409) 755-4636: 5: Nacogdoches: Nacogdoches: 2027 N. Adoption is the legal process through which a child joins a family different from his or her birth parents. This article will review each of the stages of the CPS investigation in detail. The mission of the Texas Department of Public Safety (DPS) is to protect and serve Texas. 4525 Rigsby Avenue, Suite 112. Call the Texas DFPS Abuse Hotline toll-free 24 hours a day, 7 days a week, nationwide. CPS may see the child first, if they feel the situation warrants it. Abortion Provider Transactions Report a governmental body entering into taxpayer resource transaction with an abortion provider in violation of Chapter 2272 of the Texas Government Code. Substance Abuse (chemical dependency) Treatment Facilities. These laws and rules also dictate when specific information must be removed Jul 18, 2013 · However, there are steps parents or other caregivers can take to express and resolve their concerns. By mail: OCA/DFPS. 1281 Overview of the OCA Review Process. Extreme fear of going home or seeing parents. Make a safety plan for the child if needed. May 24, 2011 · The Health and Human Services Commission's Ombudsman Office, in conjunction with the Office of the Inspector General, has established a toll-free line for people to report complaints in response to Gov. A report in which the alleged perpetrator is a person responsible for a child’s care, custody, or welfare. texas. Adoption is a permanent, lifelong commitment to a child. 1-844-286-0769. If you have questions about filling out this form, please contact the OCA at 1-800-720-7777 or oca@dfps. Acknowledgement of Completion of Training PDF Document. Intake Specialists provide comfort and resources for those who need help. When a DFPS employee receives a request (by phone, e-mail, or in person) from someone seeking to identify the correct employee to serve with a subpoena, the employee must remember that all DFPS case records are confidential by law and statute. Brownsville, Texas 78521: APS CCL CPS MS (956) 546-5591: 11: Corpus Christi: Nueces: 4201 Greenwood Dr. Full-on investigation. 800-862-5252. For information on becoming a foster or adoptive parent through DFPS. Foster Care Help External Link. The purpose of Complaint and Incident Intake is to provide efficient and effective services to all individuals and their family members by ensuring that their service options and complaints regarding the service delivery system are addressed in a timely manner. The Permanency Care Assistance program gives financial support to kinship caregivers who want to provide a permanent home to children who can't be reunited with their parents. Child Protective Investigations (CPI) examines reports of child abuse or neglect to determine if any child in the family has been abused or neglected. Mail Code: 0734 Corpus APS investigates abuse, neglect, and exploitation of adults who are elderly or have disabilities and who live in the community. An investigator will definitely look at your criminal record before making any conclusions about allegations against you. CK Family Services 320 Westway Place, Suite 530 Arlington, TX 76018-1000 (817) 516-9100. They can also take the child into protective custody. 1. nh zk nu xu on vx tj zy vr na