Fitbit not tracking steps charge 3. Oct 12, 2018 · Same problem here. I'm sorry for any inconvenience and thank you for the detailed information. Why does my dashboard say I have 0 activity? I logged all 3 sets Any help would be appreciated. I have to say the quality of Fitbit devices appears to be getting worse. Sep 22, 2021 · Your activity tracker is unable to directly monitor the movement of your feet while it is on the arm. Press and hold the button on your Fitbit for 15 seconds. On your tracker, open the Exercise app . Repair and sync your tracker and redo the setup steps. Wearing Position Matters: Ensure your Fitbit is worn correctly based on your model for optimal accuracy. This process might resolve the issue. While the tracker is plugged into the charging cable, press and hold the button down for 15 seconds. So that was easy - it didn't see all the steps obviously, or you are about 16 ft tall. May 31, 2021 · I've had my Charge 3 for about two years, and despite an occasional issue with non-responsiveness that typically ends after a short while, my Charge 3 suddenly shut off during lunch yesterday and took forever to come back up. , accurately during setup for best results. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. Welcome to the community forums. This is my first time on the discussion forum and I do not see how to ask a question. Are you discouraged in not meeting your goal, let's Get Moving in Nov 6, 2018 · Several problems began on my Charge 3 Saturday April 20, and no resolution despite recharging, logging out/in and force sync. Alternatively, turn the watch off and on if it still can’t start counting your steps. exercise). You'll see a low battery indicator on your tracker when your battery level is low. To charge your tracker, place Charge 3 into the charging cradle by pinching the bottom of the clip and aligning the gold contacts. Wear your Fitbit on your non-dominant arm. I’ll check my steps, deliberately walk 15-20 steps and it will only track 5. Jul 15, 2019 · 2 0 1. The first step in syncing your Fitbit Charge 3 is to download and install the Fitbit app on your smartphone. What can I do? I have rebooted it, didn't help. It's worked great until last month when I started noticing an unrelated to this thread issue. BUT the new pebble is only counting the 215 steps it has done since being connected. If after testing the above suggestions for the next couple of nights your Charge 3 is still not giving your sleep stages, I'd recommend doing the following steps: 1. Your fully charged Fitbit Charge 3 has a battery life of up We would like to show you a description here but the site won’t allow us. To track runs automatically: On your device, open the Exercise app > Run . Fitness Tracker Accuracy Tips. I really wish this would work pro Dec 29, 2020 · Hi Everyone, Fitbit replaced my faulty Charge 3. 08-27-2020 08:16. I am looking for a product that will track steps while I exercise on a nu- step and recumbent bike. This will be the third defective charge 3 I’ve had within a year. Solution 2: Remove Your Fitbit From the App and Add It Again. Then looked at UHC Motion App on phone, and it's got steps even though Charge 3 in Motion App wasn't showing any. The “special case” Fitbit support staff are reviewing my case. Dec 7, 2018 · Solved: My 3rd day and now it did not record my steps Moderator edit: updated subject for clarity Sep 24, 2020 · To do so on your device, open the Settings app > About > Factory Reset or Clear User Data. I have tried resetting and reinstalling app. I appreciate all the information that you've shared about this inconvenience with your Charge 5 and that you already tried the restart procedure. I recieved my new Charge3 yesterday and was so excited! That excitement didnt last though. Put your wrist-based tracker on your wrist. Track one or more runs using on-board or connected GPS, we evaluate that data to automatically update your running stride length. At times extra steps may be added, or steps may be lost. I will probably look for a different tracker since these have failed me. Nov 1, 2018 · Make sure that you're getting a solid heart rate reading , since sleep stages requires consistent HR. Restart Your Fitbit. Mar 19, 2019 · Welcome to the Fitbit Community @Kaibs114! I'm sorry to hear that your Charge 3 is not tracking your data. It's now 2 nights after I performed a "reset" (pressing and holding sides while connected with cable - not reboot) and "clear user data" from my charge 3 and sleep logs coming in for two days. I bought this Charge 3 early this year, lasted a few months and then had to be replaced. To reset your Fitbit, follow these steps: Plug your charging cable into a USB port. Apr 12, 2023 · What to do if your Fitbit is not tracking steps accurately. May 27, 2021 · Solved: My Fitbit charge three is not recording daily steps Moderator Edit: Clarified subject Aug 7, 2023 · Problem 2: GPS System Activation. The device turns on and shows a battery icon. I’ve rebooted and troubleshooted it many times. Unfortunately, the Charge 3 only recorded 2. Thanks so much for already troubleshooting this issue, nice way to go! Since the restart hasn't worked, f rom the clock face, swipe to Settings and tap Reboot Device. Hi, welcome to the Fitbit Community forums, @elvngs22 . Tap MobileTrack: For iOS devices, scroll down and tap the option to remove the device. Hope this helps. Connect the Charge 3 to the charging cable. Nov 17, 2023 · Battery and Power Issues. It records all activities on my manual bike but not the ebike. Feb 6, 2021 · The article states possible reasons for not tracking sleep, but none of them applies to me. 03-12-2019 06:28 - last edited on ‎09-06-2020 20:07 by MatthewFitbit. 07-15-2019 11:43. I never had problems with my fitbit 4 until the strap attachment mechanism disintergrated on me. I wear one Fitbit for work for a benefit program getting points (the sense) and I wear the other fitbit strictly ( charge 4) for personal use. If not, initiate the pairing process following the instructions provided by Fitbit for your specific device model. You can negate the extra data by following the instructions in this article in the menu "How do I delete steps and floors in the Fitbit app?" . I also wear my Fitbit to sleep to track my sleep and make use of the Smart alarm feature which Mar 12, 2019 · 1 0 0. 5. Dec 29, 2018 · Run tracking may take a few minutes to start. Release the buttons and let the watch finish the restart process. If you’re still encountering syncing issues, restart your smartphone. Sep 17, 2020 · I am considering purchasing a new fit bit to replace my charge 3. 1 Fitness Tracker Accuracy Tips. Sync your tracker before this in order to avoid losing current data. Otherwise double check you have bluetooth enabled. Sep 22, 2022 · 09-21-202222:59. When you're done with your workout or want to pause, press the button. If there is anything else we can help you with, do not hesitate to post it. By default, this will be set to ‘Normal’, but you can tweak it to ‘Sensitive’ if you find that the Aug 22, 2019 · My Fitbit Charge 3 isn’t accurately tracking my steps. I have also found that my steps are not tracked while pushing a grocery cart. How can i fix this? Oct 23, 2019 · Once it's done, manually sync your Charge 3. I'm so tired of this. Jun 10, 2021 · My Fitbit doesn’t track my steps or my heart rate anymore just has dashes next where it’s supposed to track. I tried rebooting the Fitbit manually through the settings on the watch, as well doing a hard reset by holding the side button while charging. I had this attached to my health program to earn points but now is no longer a va Nov 28, 2019 · I have noticed this evening that my charge 3 is missing out steps. 3 miles. I'll be around! Apr 20, 2020 · I’ve noticed it doesn’t record all my steps and the ones it does record are delayed in being shown on the screen. Count your steps as you walk or run an exact distance, such as 100 meters Sep 6, 2022 · Disable the Bluetooth feature, wait at least 30 seconds, and re-enable Bluetooth. To track steps without GPS data, follow these steps: Fitbit Smartwatch: Swipe left on the home screen, select an exercise, and deactivate the GPS. After enabling Bluetooth, launch the Fitbit app and check if the device is syncing. Any ideas how to get this fixed asap. Oct 16, 2014 · Well, if you assume it saw all the steps because YOU didn't count them also, then for an actual mile of walking a constant speed. I've been informed that you already contacted the Customer Support team for further Mar 15, 2023 · To check for an update on the fitbit. Wait until you feel strong vibration and release the other buttons. In the web dashboard it even shows the number of steps! Using my previous charge 2 it said 0 steps added. Oct 4, 2023 · Restarting a Fitbit Watch is easy follow the steps below: Press and hold the back and lower buttons until the Fitbit logo appears; this takes about 10 seconds. Restart your tracker. Still no sleep tracking! Jan 22, 2020 · I have a replacement that was send almost 2 months ago and it is doing the same thing my first one was doing. Feb 7, 2020 · Maybe someone has some suggestions because as of now Im very disappointed. Jan 10, 2022 · Very little movement over the wknd due to not feeling well and according to Fitbit I smashed almost 7845 steps in one day, whereas Google fit, on my phone - bought the Charge 5 in an attempt to free myself from, for the same day recorded 2259 steps . At this time, I'd like to let you know that there are some tips to troubleshoot any inconvenience with the battery of your Charge 3. I have tried manually turning on bike activity on watch. Remove your Fitbit from the charging cable. If your Charge 3 is still not tracking your heart rate, steps, and floors, f rom the clock face, swipe to Settings and tap Reboot Device. I am having trouble with my fitbit charge 5. Noticed in FitBit App on phone under Account->Charge 3->Apps that the UHC Motion App shows it needs an Update. If this doesn't work, please perform a long restart by doing the following: Connect the Charge 3 to the charging cable. Give this a shot and let me know the outcome! Maria | Community Moderator, Fitbit. I have done 10668 steps earlier today on the old pebble. Choose your tracker and follow the onscreen instructions to continue. Read more May 13, 2019 · My Charge 3 only registered 1 day of steps instead of 7. thanks df Moderator edit: updated subj Aug 30, 2020 · reboot your tracker several times by pressing and holding the left and bottom right buttons until Fitbit logo flashes. Aug 12, 2021 · Charge 3 (no charge 3 place to start conversation so using charge 4) not tracking steps, kilometres or activity when riding my ebike. Make sure when you go into the app on your phone you click on the sleep icon, then the gear/setting button, then have 'Receive Sleep Insights' turned on. 95 ($3. Jul 29, 2023 · Pair and sync it to your account again. Jul 9, 2020 · Connect the device to the charging cable. Charge 3 auto-detected run but stopped tracking the run at 2. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). Connect your Fitbit to its charger for at least two hours. This usually happens when you remove your tracker from your account so you will need to set it up again. Charging may take up to 2 hours, depending on the current power level. 02-03-2019 21:01. Your device uses the number of steps and stride length to calculate the distance. Tap the gear icon, or swipe up on Charge 3. 9. How can I get those 10K extra steps onto my ac Sep 22, 2020 · By default, SmartTrack recognizes an exercise that lasts at least 15 minutes. I just noticed today that none of my active minutes are recording on the Charge 3. Apr 23, 2019 · To long restart your Charge 3, please follow the step below: 1. I dont understand why I keep having this issue. Aug 27, 2020 · 21707 895 5786. I walked a 3-mile route and Versa tracked it as 2. 98/count) Get it as soon as Tuesday, Jun 4 Dec 27, 2018 · Solved: Why does the steps go up and I am sat in car not walking Moderator edit: updated subject for clarity 2 0 0. 3 Restart Your Fitbit Fitness Tracker. 69 feet per stride. For Android devices, ta p the trash icon at the upper right corner. My old Fitbit charge 3 used to show the step count going up on the screen as you moved. 3. 01-19-2020 07:45. Aug 14, 2017 · Once you've reviewed it, please try this step accuracy test: 1. This action initiates the restart process. Nov 10, 2020 · My charge 3 is 10 months old. After charging, try syncing your Fitbit with the Fitbit app to see if tracking steps resumes. I had charged it that morning, and when I plugged it in, it showed a 1 per Jul 22, 2020 · My Charge 3 unexpectedly quit tracking my heart rate this morning, not tracking steps, and sleep won't register. Nov 20, 2018 · For more information about why you see your sleep pattern, tap or click the sleep record that shows your sleep pattern. 8. Oct 18, 2018 · Welcome to the Community Forums @CabbageSG! Thanks for following the tips and recommendations provided here. Thank you for sharing all these details about the inconvenience you've been having with your Charge 5 and for confirming that you already tried a few troubleshooting steps. com dashboard, first, make sure you have the latest version of Fitbit Connect: Click on the Fitbit Connect icon (located near the date and time on your computer). The tracker is brand new. The Nov 28, 2022 · For iPhone users: 1. Feb 3, 2019 · 2 0 0. Press and hold this button for a few seconds until you see the Fitbit logo appear on the screen. . Jul 15, 2021 · 4483 268 1224. 4. In addition to the three pulse restart procedure using the charging cable, please follow the instructions in this article in case Jan 2, 2019 · My new Fitbit, replacing another one (Christmas gift), is not registering my 250 steps every hour. 95 $ 7 . Regards, MarioDiFiglia Mar 7, 2019 · This happened to my Charge 3. Find Run Detect and change the setting to On. Regular Calibration: Periodically check and recalibrate your Fitbit, adjusting settings like stride length for personalized tracking. How to Fix the Issue. Mar 25, 2020 · For Versa 1: Press and hold all 3 buttons until Fitbit logo appears (this may take up to 3 minutes) Release the bottom right button. For Charge 3, you must have your phone nearby to use connected GPS. Nov 11, 2021 · Since last week’s update, my versa is not tracking my steps or miles properly. The device turns off. 01-09-2022 14:58. Another issue is the buzzer for reminder to move or half of a run isn't working but the 10k steps or 20k steps is and the alarms so I know it basically works. It logged over 100 steps while I laid in bed and set it up!!! Then, the sleep tracker showed me being asleep shortly after 9 when I k Apr 25, 2019 · The Charge 3 still counts steps natively and when I went to FitBit App on iPhone 5s, it syncs. Now, today, it did something new - it did not record steps & battery charge is not the issue. bike ride, and 15 or more stairs! I suggest to change the topic to " Please stop counting steps (and stairs) while cycling". While you can correct your fitness tracker not tracking your steps by calibrating and changing your stride length, your Fitbit may require a restart to properly track steps. ”. I've got it set up for automatic stride tracking. I am in the middle of a step challenge so I've been keeping my eye on the total. I have reset it. Nov 13, 2020 · This is not the first time I have had this issue, it is very frustrating. I've started wearing it on my ankle. While calibration is optional, doing so will give your Fitbit greater accuracy. Two vibrations occur: first a short vibration, then a medium vibration. Nov 9, 2018 · 1. I’ve reset it multiple times, changed the settings to the “dominant” wrist, yet still the problem persists. I turned it off and back on three times and that didn't work. Oct 10, 2018 · My Fitbit Charge 3 is recording a significant amount of steps when I’m driving, and when I’m sitting perfectly still. Oct 30, 2020 · I’ve had a dim screen and now steps not tracking. Also, how do I cancel my subscription for premium. Re-enter details like height, weight, stride length, etc. 6. It is registering on my Fitbit, just not on the app. Sep 18, 2019 · As soon as you start your activity from the Charge 3, it will show you distance information, please confirm you're following these steps: 1. Jan 5, 2022 · 24115 729 5290. I am glad to hear that your Charge 3 is working properly. Regards, Mar 10, 2021 · Thank you for troubleshooting this issue. Thanks for the update, @Sammy16cam and participation. Nov 4, 2021 · First things first, you need to go to a place where you're certain of the distance. Make sure this setting is turned off. Oct 12, 2018 · Charge 3 shows several real-time stats including heart rate, calories burned, and elapsed time. The Fitbit app serves as the central hub for managing your Fitbit device, tracking your activity, and accessing personalized insights into your health and fitness data. Solution 3: Turn off the GPS. Give this a shot and let me know the outcome! Mar 9, 2023 · If you have a Fitbit Premium account and use one of the more advanced trackers (Sense, Versa 3, Versa 2, Charge 5, Luxe, or Inspire 2), Fitbit can take this one step further and assign you a Sleep Oct 18, 2018 · Restart your tracker. If this is the case, please try placing it on a different place to see if the issue gets resolved. When the app asks you to replace your current tracker, please replace it and continue with the process. Jun 20, 2019 · Charger for Fitbit Charge 3, Replacement USB Charging Cable Clip Cord Dock Stand for Fitbit Charge 3 Fitness Tracker [2-Pack, 1m/3. Click “Check for Update” (located under the Fitbit connect number). 07-15-2021 04:07. It seems to not always track my steps. I’ve only had it a year Moderator edit: subject for clarity Jan 19, 2024 · Navigate to the Bluetooth settings on your smartphone and ensure that the Fitbit device is successfully paired. Jan 14, 2020 · Moderator Alum. Connect your Fitbit to the charging cable. Ensure that your device has enough power by charging it regularly. It's gotten better, but it's still not tracking properly. e. 2. Plus there's a bright, beautiful AMOLED screen. For best results, run at a comfortable pace for at least 10 minutes. 8 Votes. Next, switch it from Off to On and manually sync your Charge 3 once again. You can improve the accuracy by measuring and logging your stride length. You may need to attempt the reset a few times to find the optimal times. Oct 25, 2018 · Run 2: 4 miles at 9:30 mile pace, HR Stat clock face. Happy stepping! 🙂. Looks like my next tracker won't be a fitbit unless this is resolved quickly. So good point - accurate stride length is useless if all the steps aren't seen. Jan 18, 2024 · Step 1: Download and Install the Fitbit App. I downloaded map my walk on my phone and the two never match. Also, double check that your watch is charged up. However, the Versa 3 offers a few extra features, such as a built-in microphone and speaker for Amazon Alexa, Spotify control, and support for Apr 8, 2024 · Fitbit Charge 4 and Charge 3: Touch and hold the side button for a few seconds, and a Do Not Disturb option will appear. Nov 7, 2020 · The other Fitbit is a a charge 4 Fitbit, when logged into the charge 4 Fitbit on the app on my phone it correctly shows all my steps. N Mar 2, 2020 · We estimate your stride lengths using your height and sex. May 2, 2024 · The Fitbit Charge 6 is more than a step counter — it has built-in GPS, the ability to track your heart rate, sleep and fitness fatigue. Tap Start to begin the exercise, or tap Set Goal to choose a time, distance, or. 2 Change Stride Length and Calibrate your Fitbit. Solution 4: Factory Reset Your Fitbit Charge 5. My fitbit was working fine this morning when I went for a run and worked out and it randomly stopped tracking my steps, calories, and heart rate. It monitors arm movements, looking for movements that day that the feet are stepping. Find GPS and change the setting to On. Welcome to the Fitbit Community forums, @tanwuyou . Swipe up to see your workout summary. Also, there are no troubleshooting steps in that article, fyi. Moderator edit: subject for clarity Nov 11, 2023 · Fitbit Iphone Not Showing Steps. 01-06-2022 07:53. I climb the same 15 stairs every day and it only records about half of them. Manually sync the tracker. Restart the Fitbit: Try restarting the Fitbit a few times while it is plugged into the charger. Swipe to find an exercise, and tap to choose it. Open the main menu. Stupid really cause it was brought with the intention of tracking sleep as a priority. Apr 23, 2022 · 04-23-2022 11:42. Once it's done, restart your Charge 3 once again. While the device is plugged into the charging cable, press and hold the button down for 15 seconds. My question is: I did 14,000 steps which included 3 two hour dance classes. Run 3: 3 miles at 9:05 mile pace, Charge 2 Retro clock face. Fitbit Charge 4 and Fitbit Versa 3 are the latest offerings from the brand. The tracker turns on and shows a battery icon. My steps are incredibly low (as compared to the weeks and months prior) and I specifically noticed that, last night, no steps were added at all during the last hour of the day, when I certainly did move. Dec 4, 2023 · How to calibrate or change stride length on Fitbit. Fitbit Account Sync: Open the Fitbit app and manually initiate a sync between your device and the app. Not the end of the world but annoying since that is one of my personal goals to get 12 out of 12 every day. And seems to be worse when I use the feature on the tracker to track it. I have set it up this afternoon and everything is working. The weekly reports are issued with the data synced at the time so once you have setup the tracker, sync it everyday specially on Sundays and Monday morning. Takeaways. 3ft] $7. Check for firmware updates: Make sure that your device’s firmware is up to date, as sometimes there are bugs in the software. 75 miles then logged only that data to the app; closed then rebooted the app, changed clock face to Charge 2 Retro, restarted the Charge 3, resynced. Hello @Wyonzia . I’m expecting an email from them at any Jan 8, 2021 · The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. Fitbit Fitness Tracker: Access the Fitbit app, select your tracker, and Dec 8, 2018 · I bought my Charge 3 soon after it was released in October 2018. May 29, 2020 · It seems to still get steps or walks correctly, just the runs. 0 mile walk (tracked using the Walk exercise selection). I fail to see the point in continually rebooting and resetting when it is obvious that this is not a fix. If your Fitbit still isn’t tracking steps after charging, try restarting it. Starting to think there might be inherent problems with this model. I have just finished a 6 mile walk and have watched it not update. Release the Button: After holding the power button for a few seconds and observing the Fitbit logo, release the button. It is not registering my steps correctly. After this, check out this help page, which explains how your Fitbit device tracks your sleep. Oct 21, 2019 · Somehow my charge3 got itself almost 2000 steps today while I went to work it's been sitting on my counter since last night!! Is there anyway to fix this issue? It seems to be happening a lot lately Moderator edit: updated subject for clarity Oct 13, 2018 · Today, went for a 3. I’ve had three hr charges and this charge 3, which has lasted 18 mos. 51m ago. 47 miles. I’ve rebooted, checked software updates, etc. Jan 15, 2019 · In order to get it resolved please be so kind to perform a restart by following these steps. Feb 11, 2018 · Open the Fitbit app and tap on the Account symbol at the top right corner of the screen, then tap on "Set up a New Device". Very frustrating!!! Nov 29, 2019 · I purchase a Charge 3 and activated it last week as a replacement for my charge 2. Like all the icons on my clock face for the heart, stairs, exercise time and calories have nothing below them. Charge 3 is always short at least a quarter of a mile. If your activities aren't being recognized, lowering the time auto-exercise recognition setting to 10 minutes may help ensure they record properly: Tap the Today tab, then tap the Exercise tile. Mar 24, 2021 · Assuming this applies to you, please give a try to the following steps: Open the Fitbit app and tap your profile picture. A track is the easy answer here. My Fitbit is not tracking my steps or stair climbing correctly. Restarting your device and fixing minor bugs allows the apps to run smoothly. Give this a go and let me know if the issue persists. Shows zero active hours in App every day since Sunday April 21, while my tracker is tracking many each day, overall step count is syncing but not active hours. Tracking my activity on the charge 3 is an issue. I have only had my Sense watch for a few months, and I have noticed it does not count my steps properly, like legit misses steps and everything, that's different from the watch itself not just syncing to my Android, it has missed badges, a challenge I did in the Yosemite . Apr 3, 2016 · Can you tell me how to start or ask a question? I have a Fitbit Charge. To do so, open the Fitbit app, tap on the Account icon, tap on your Charge 3's image and tap on "Sync Now". with my charge 3 its between 2500 and 3000 for a 45min. 1. Both devices are quite similar, featuring GPS, NFC, heart rate tracking, and sleep tracking. 2. Jan 27, 2022 · Your Charge 3 might record those vibrations as steps. Click “Troubleshooting. It Jun 22, 2023 · How to Fix Fitbit Charge 5 Not Tracking / Counting Steps Problem. 7. Not sure I want to change it to manual, as then I fear it would use static stride distance for day-to-day walking as well longer walks (i. Moderat Jul 3, 2021 · 07-03-2021 12:33 - last edited on ‎07-05-2021 12:17 by WilsonFitbit. How to Fix a Fitbit Not Tracking Steps Properly. In the Fitbit app, go to Account > Activity & Wellness > Sleep. Nov 23, 2023 · If it’s red, your Fitbit’s battery is low. Tap the gear icon in the top right. Additionally, keep in mind that certain Fitbit models have a power-saving mode that can affect real-time step tracking. But I was wearing the Charge 5 and moving. I checked my steps this morning and I saw steps for today but nothing at all for the previous day. For the last two nights my sleep tracking did not display on the app or on the Fitbit. 3. Fitbit models with GPS functionality can affect step-counting accuracy if not used properly. 30525 1257 9403. Tap the middle stat to see additional stats. Check if the steps are Oct 12, 2023 · Sometimes, a simple reset can solve charging issues. Answered! Dec 27, 2021 · 2 0 10. Sigh. The day I got my new tracker the charge 5 has never picked up floors climbed. Press the button again and tap Finish to end the workout. Put your wrist-based tracker on your wrist or put your clip-on tracker on your hip or torso. Solution 1: Restart Your Fitbit Charge 5. Press the button again to turn on your Fitbit. Sep 29, 2022 · 09-29-2022 22:52. If your Fitbit has a low battery, it may not track steps correctly. I for past two weeks. To reset the tracker: On the Fitbit, hold the left and right side buttons together for 10 seconds. I have stairs in my house and work on my feet where I climb stairs and scaffolds and it’s never picked it up what could the issue be. My activity level is basically the same pattern from week to week so I know what the active time ranges should be after tracking on my Fitbits for 5 years. It just didn't record steps. open fitbit mobile app, tap on Versa icon, scroll down to Wrist Placement and make sure Non-dominant is selected (if you're left handed) while on the main screen of your Versa, swipe up to open Today app. Walk 100 steps, making sure to count a step each time one of your feet hits the ground. 5280 / 687 = 7. I have done everything I have been told to do prior. 4. @Ltmaxangel Welcome to the Fitbit Community! It's great to have you here! Let me help you with your distance calculation on your Fitbit Inspire. Pause, then check your tracker to see your step count. When you see the Fitbit logo, release the buttons. In general, it all averages out. First problem is the active hours on tracker are not showing up in app. Jan 17, 2024 · Power On/Off Button: Locate the power button on the left side of your Fitbit Charge 3. The band should feel secure but not too tight. oo tz hr fn cn by kb hs as wn