Plex playback error please check the permissions for this file android. 689, Plex for Windows 10 v3. Click the Permissions tab. 40 Player Version#:8. Feb 22, 2023 · Server Version#: 1. Feb 18, 2024 · Playback Error: Please visit our forums if you. Windows 11 Pro (server and player) Plex Media Server. Open the zipfile, sort by date (newest) and open the "Plex Media Server. If I try to play any files on the MacBook through the Plex server I get a similar message saying "Please check the permissions for this file. I tried uninstalling and reinstalling plex, but that didn't seem to work either. 46. Open Control Panel - Shared Folders - EDIT the Plex share a. 4. I clicked on the “scan library files” button, but happened. The issue appears to be with this specific channel. Go to an ep/movie that has this issue and click on the 3 dots "" on the left and click "info". JChowda February 18, 2024, 5:35am 1. Find the informative log. Remember, you need to type the command correctly. 7998. These may include Plex Web, Plex Cloud, Plex for Roku, Plex for Android, and others. Check if volume is mounted with nonexec. I can see the mapped channels, epg grid etc. My first thoughts were that the TV doesn't support the MPEG2 TS feed from the HDHomeRun, and my NAS is not powerful enough to transcode. Please check your tuner or antenna Loading May 10, 2019 · Click Shared Folders. Need Help Please! So I discovered, after many pages of Plex forum searching, that there is a pretty solid solution that seems to work for most people having this problem. The solution. Nov 26, 2023 · Server Version#: 4. It is a Samsung QN90C. Conversion Failed Error: To correct this error, follow these steps: Update to the latest version. Check the box for Plex and give it access to the share at whatever level you like. Aug 10, 2019 · Please check that the file exists and the necessary drive is mounted. 4 Original Installed Version: Version 1. 31202 Fire Tablet HD 10+ Using a Fire Tablet HD 10+ with microSD card set to internal memory. log (1. exe' exit code for process xxxxx is 1 (failure) If you see logs similar to this and you’re running MalwareBytes Premium on the Windows computer, then you’re almost certainly encountering the same issue. I use UNC paths for media library mappings, so it is not an issue Dec 20, 2023 · Server Version#: Version 1. If that doesn’t work, I wish you the best 🤷🏼♂️. Downloads work in VLC on that device, but once I do that, Plex bugs out and doesn't want to play on Plex anymore, even if I change permissions. 24. I was hoping Feb 16, 2024 · Refreshing the browser page. Jan 21, 2024 · path for the home directory for the plex user is set to mnt/Jails/plex. Within Plex Web App, both from the Server as well as from a local client, within the Folders view every attempt to play an audio file located in the root directory by clicking the ‘play Sep 18, 2021 · 1) Open Control Panel, go to Shared Folder. 2, Platform 5. Any help would be greatly appreciated. Ok, then run the scan on your plex library. 3546-5107ec40 My son showed me how to download TV shows he had on his server. The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. So that led me to option 2. log" file. 5" diagonal Software Version; 12. The tablet I'm trying to use is a Samsung A7. 4931 Player Version#: Plex for Android 8. I’ve had files that would play if I started them from where they left off mid movie, but would fail if I try to start from the beginning. 21 (6341) Player OS: 16. I restored the previous version and everything is back to normal. Aug 20, 2023 · Server Version#: 1. 1 a week ago. Tried the below so far reset video quality disable audio pass-through try other setting Please help Nov 19, 2021 · Server Version#: Player Version#: 6. Now repeat the above sequence for each of your media shares in use by Plex. conf from from %localappdata% to %programfiles% but it’s still not being read. The drive that contains the Plex transcoder directory must be mounted with the "exec" option. Check for the Windows key. I was able to configure and run xteve with the m3u8 playlist and xmltv epg I use in Kodi IPTV simple client and Android Perfect Player. 3. 3478 beta aswell. Fix 8: Contact Plex. If you have verified that the permissions to the temp directory are fine, but you still get the error, try deleting the transcoder temp directory. Since Plex will need to download the codecs from the Internet, and then install them into the directory, the user running Plex will need read/write permissions on the codec directory. This can happen unintentionally sometimes if the drive is improperly The only way to fix it for me is to restart the shield. Some videos are not able to be played, and I can’t figure out why. Server Version#: 1. I am just trying out Docker for a Plex server I am creating. Play the video file – By playing the file, it should be able to generate the AC3 codec. 32. The bottom entries are the most recent. samsung-tizen. The ERROR that repeats in the log is “ Unable to find title for item of type 5 ”. See release notice for Plex Web 4. Give Read/Write permissions to the PlexMediaServer user. Going back a step before solving for plex heres the current config: Installed SabNZB, radarr & sonarr - they are running using user = root - i know i should probably change this, but Mar 2, 2024 · Plex Media Server. I’ve also tried restarting the Cube itself. jacobpearce410 August 30, 2023, 4:11pm 1. In the case of so many devices, your media player can act up and interfere with video streaming. Any guidance gratefully received. Reply reply. …. Is that path still valid ? Have the files been moved ? You can perform a re-scan (arrow in a 3/4 circle in the top right of movies/tv shows) to find the most recent file locations. 4. SD. avi files, which Roku doesn’t support. I have updated Plex, & my server in an effort to try to fix it. " Feb 27, 2022 · By following these steps, you can reinstall the Plex Media Server; Step-1. The transcoder process crashed. 5 Windows 10 Pro Version 22H2 OS build 19045. Feb 19, 2024 · Playback Crash (Windows 11) Plex Media Server Desktops & Laptops. Currently on DSM 7. This is the case when its either local or remote & the Movie library works fine for me and other users in my household I did the recommended of checking the file locations and Mar 28, 2019 · DEBUG - Jobs: 'C:\Program Files (x86)\Plex\Plex Media Server\Plex Transcoder. Playback on mobile devices (iPad, iPhone, android tablets) lags and buffers a few seconds every other minute. Feb 19, 2020 · An error occurred while attempting to play this video. The title will start via direct stream (on For questions and comments about the Plex Media Server. Do the following for each of your media shares. Steps to reproduce: Start playing a file in the web client (google chrome/firefox) Refresh the page. Then run Plex and in Plex you can set the file locations. Sum Up. Fix 2: Check The Plex Playback Server. 5 (20L563) Having the strangest issue. Fix 6: Disable VPN. ) Have not tried mp3. 86 to 1. Nvidia drivers are current on the server. Just documenting this here in case anyone else runs into the same. MOBO: Supermicro X9DR3-LN4F+. Jul 5, 2023 · Then, without me personally changing anything, is just stopped working. Select the file. 29. 12. androidtv-guide. Ive been trolling through this forum - trying to work out the right commands for permissions on my new ubuntu install so that plex can see the media directories. Jun 26, 2021 · Please check your connection and try again " recently on both Android TV and Android mobile. 7. Feb 17, 2024 · Server Hardware: Synology DS1621xs+ (INTEL Xeon D-1527) Server OS: DSM 7. tv/desktop. avi files then. 7639. server-windows, player-windows. 87-87488d5a After auto updating (is it possible to stop this?) from 1. Settings --> Manage Libraries -->Movies-->edit-->add folders Feb 19, 2020 · An error occurred while attempting to play this video. 2 FIXED: Discover Together: Fix “New Activity” zIndex. I have the app pointing to save downloads in the corre… Jun 26, 2020 · Playback error when Plex no longer finds video files Loading Jul 9, 2023 · Step 2: In the window, type “sudo dpkg –list” to see all the items installed on your computer. Feb 19, 2024 · There is often several of these that are thrown while watching a single TV episode. Since the update, playing any media returns a pop-up that reads: "Please check that the file exists and the necessary drive is mounted. The message "Please check that files exist and the necessary drive is mounted" keeps popping up. At this point it will try to auto-play the file that was previously playing, and will fail. Fix 5: Change Transcoder Settings. Fix 7: Permitted Connections. 6364 Player Version#: I am new to Plex server hence may not be familiar with the settings. After the first week I Discussion of the Android TV Operating System and devices that run it. Mar 23, 2022 · Server Version#: 1. 1-42218 I had originally installed plex on DSM 6, and it was working at that stage. Dec 20, 2023 · Server Version#: Version 1. 87 on my MacBook of all (least as . VIDEO. Otherwise, you won’t be able to see the list, as you can see below. Turning off 'allow direct stream' as well as 'allow direct play' on the PS5 Plex App's Settings screen and the videos were playable. Permissions -rw——- grants user full read and write access, -rw-rw—- grants user + group read and If it is the latter then plex probably doesn't have permission to access those files and you need to look into that and set the permissions correctly. Download a video file using a web browser. Under files it will list the path it is looking for the file. I’m brand new to Plex and went through the initial set up, as instructed by Plex’s site. cpl on the Dialog Box, and press enter to open the Programs and Features. OttoKerner February 16, 2024, 6:34pm 4. Step 2. 1. To understand file permissions here are a few file examples. Even though the files were direct playing, I have disabled hardware support but with no change. Not even the orange circle that usually shows up when I click on it. And anytime I click a show or movie, it says “Playback Error: Please Check Permissions for this File” Any suggestions for re-enabling the permissions for an external? Jun 5, 2020 · If you set up your files in the folder structure you want on the NAS. 1. Purchase a Roku and use Plex. I even restarted the docker container and still nothing. The following steps show how to do it. Guess things I need to do: Update Plex. For questions and comments about the Plex Media Server. Now re-download the missing DLL decoder for Plex. You can also click "Advanced Options > Permission Inspector" then select the plex user. The transcoder exited Loading I recently updated Plex Media Server on my Synology NAS manually to the latest version (1. Fix 4: Update Display Drivers on your PC or Mac. Mar 7, 2022 · Server Version#: 4. I am having issues with playing back any 4k content in MKV form with HDR. Open Control Panel - Shared Folders - EDIT the Plex share. Aug 24, 2023 · Server Version#: Player Version#: 1. •. 5 Bui Mar 31, 2021 · Same issue here. Feb 21, 2023 · Relogin to the Plex app. This will allow you to complete the update. I have issues with both h264 and HEVC files, but not The file associated with this item is not accessible by the server. Perhaps conversion is the problem. A Plex user should consider comparing the path of the problematic media with a normal one to check any extra words, missed words, or blanks. Purchase a Roku and hook up the external hard drive to that. server-terramaster, plex-web. I tried logging out and back in to the Plex app on the Jul 10, 2023 · Server Version#: 1. avi files: Open DSM's file explorer and browse to one of the . Case/Chassis: Supermicro SYS-6027R-3RF4+. sibot13 April 10, 2020, 7:21pm 1. 5929-a806c5905" (newest version as of this post). This is strange because of the following: I have no trouble playing said movie on my phone via the android app or via the desktop client (or directly with VLC on my desktop). Nov 30, 2021 · 1. com. Aug 30, 2023 · Plex PlayersSmart TVs. 1291-158e5b199, available with plex pass). To check your permissions on those . Player Version#:1. 8. I created a separate volume that will be on a external Please check your connection and try again" while attempting to play some but not all of my movies on my XBR 900E running Android TV. This is my first post, so I am not sure what else I need to include. 9 KB) I have a library defined (“Music”), with audio files (. Jul 18, 2023 · If the Plex app is not working on your smart TV and get unexpected playback problems, you need to allow insecure connections. Dec 11, 2023 · No Channel number/Name: N/A Installed WinTV-DualHD and successfully configured DVR services. 4932 did not resolve this for me like it did for them. I’m only interested in direct playback since my plex is running on a Raspberry Pi 4. Check directory permissions. path for plex application now is mnt/Jails/apps/plex. Click Action (or right-click). Turn off ‘dynamic resolution switching ‘ (if available) Set all video/audio settings to ‘maximum’ or ‘original’ quality. 25719 (1d75c2cc) The plex server is hosted on my QNAP NAS. 7557 Running Plex Media Server on a 2023 Mac Mini with OS Venture and for the last week i’ve periodically received the tag line message when trying to access files from my TV Show library. Plex version at the time was 32-bit. This community is unofficial and is not affiliated with Google in any way. I am able to watch movies if i play directly from the Web GUI from the local IP Address. I have a video of it happening (linked below). Check the codec/compression on the video file that had the issues this morning. Open a new tab, go back to your plex server and try to play a show. I am sick of OMV and the lack of upgradability. Windows 10 64-bit Clients, w/ versions, if applicable. Please Loading May 3, 2023 · An unexpected playback problem occurred. 68. Select Properties. Before moving everything I had no backup drives and I’m aware this is a risky practice, so after I moved everything over I went ahead and created a Jan 4, 2024 · To perform a Plex database repair (the steps on Windows, macOS, and Linux are similar, check details here >> ): Step 1. Recording two different shows on two other different channels succeeded. 180. 4930 to 1. 2) Select the Plex folder and click Edit. Chris. Access the logs To get an idea of what's going wrong (and to supply material to better assist you) be sure to download and read through the server logs. It is possible that you might have not logged in properly in your Plex app because of network or any other issue and are unable to connect to the Plex server properly. 0 Player Version#: Hi folks. zip (5. Aug 20, 2021 · Please check your connection and try again” on most of my library as of yesterday, much like the OP of this Reddit thread: But updating the server from 1. Playback Terminated. To summarize: Pixel 6: Can stream and play downloads in Plex. ’ and stop responding. Nov 25, 2018 · Today at 10:30am on 9. The only issue with option 1 is that 35% of the files in the hard drive are . 3876 Player Version#: 8. ZaRx2048. 64. Feb 28, 2019 · There are multiple reasons why a media item might be unavailable: The file has been renamed. Click the Permissions tab then in the Local users pulldown, select System internal user. I have updated to DSM 7, and also updated plex. plexdebug. 3 WWORDT3 (BUZZR) Recording failed. Again, a grep for the case insensitive word “ Plex ”, since I’d rather not post raw logcat of other things here. I'm getting a similar notice. Otherwise, you could start digging through logs and trying to find exactly what files are causing permissions errors which I think is more of a time commitment than re-syncing 30gb of data. This is the case when its either local or remote & the Movie library works fine for me and other users in my household I did the recommended of checking the file locations and Dec 11, 2023 · No Channel number/Name: N/A Installed WinTV-DualHD and successfully configured DVR services. 7349 Player Version#: Plex for Samsung, Client 5. The fix is in Plex Web and initially is available in the hosted Plex Web that is on https://app. The codec is always generated when you play the media player. Wait a few seconds, try to play it again (this generates two fresh errors) Flop back to the settings tab, and click the button to download the logs. 21. So I am assuming that I am not doing this right, but I was hoping that you all would have the answer rather than the specific Docker group. Another reason a codec cannot be installed by Plex could be due to a permission issue on the codec directory. Disable For any windows plex users right here using an external HDD for storage , go to the settings and manage the library and re-add the folders like Movies , TV Shows ,etc. Teams compete in games involving supermarket product literacy. Delete the transcoder directory. The drive on which the file is stored is not mounted (e. plex. The feed loads up in VLC (Network Stream) and plays perfectly, so the feed is just fine. 87-87488d5a. color space - Plex Forum Loading Mar 28, 2018 · Restart Plex Media Server. I tried copying mpv. But when trying to play 4k files (direct play), we keep getting an error: Playback Stopped - Couldn’t Nov 14, 2019 · FAQ 17: Recover from a corrupt database. I had the same issue and it took me way too long to figure it out , finally got it fixed off a old youtube Plex + Docker = File Permissions issues. Step-2. No issues. Oct 28, 2023 · Server Version#: 1. Plex Media Server. zip (599. Just tried on my Pixel 6. moviegeek80 February 19, 2024, 7:34pm 1. conf is no longer being read. To do the same, open the app on your TV, navigate Settings > Advanced Ensure the directory is accessible and writeable by the user running Plex. 86. Click Permission. 5 MB) This is my first time posting so please excuse me if it isn’t quite right. MP3) stored in a root directory (D:\Music) defined in the library. Jan 6, 2023 · Fix 1: Check Your Internet Connection. yes Server version: 1. Everything is the current version on both the server, and the AppleTV 4K. For a list of official Android TV and Google TV devices please visit the Android TV Guide - www. Save the changes. If you have 2. I've backed up my server files (and renamed the folder located in "C:\Users\ [USER]\AppData\Local\Plex Media Server", and fresh installed Plex Server for Windows "1. Plex Media ServerNAS & Devices. txt (349 KB) So I have playback issues on my new Pixel 7 Pro in the Android app. Sep 14, 2023 · Server Version#: 1. Press Windows key + R to open up a Run dialog box. 1-69057 Update 4 Plex Server Version: 1. Please Loading Feb 28, 2019 · This is because the execute bit on files is used to indicate if a files is runnable/executable (you can see this on the Plex Media Server binary file, it has permissions -rwxr-xr-x). in Plex Live TV, but when trying to run any channel I get playback error: Could not tune channel. Aug 20, 2023 · Plex playback error. Plex Web Announcements. 4 KB) And here is the logcat of attempting to playback the synced file from the “Downloads” menu, with the sync quality set to “Original”. Na Not just Windows, I run 3 Linux Plex servers all running Ubuntu 20. 7998-700 Client Hardware: MacBook Air M2 Client OS: Sonoma 14. 7349 Player Version#: 9. Open Run Dialog Box by pressing Windows + R key on the device keyboard, type appwiz. a USB drive is not plugged in) The drive on which the file is stored is mounted with a different name. If this resolves the issue, check for missing or bad subtitle files that are associated to the movie, or simply replace the subtitle files with new, good versions and try enabling subtitles again. Please verify that the file exists and the necessary drive is accessible. Click Edit. Attached log Have you checked the Plex knowledge base and searched on the sub and Google. I can play the same media on a desktop with chrome at App. " Checking on the MacBook that's running Plex server though I can access the files just fine and when I try to play them through a Boxee box that's also connected to my network I don't have any issues either. Comparing the path of the problematic media. For some reason Plex doesn't want to put it in any documentation or update the part of the server software that's the problem (which could be legitimate concerns, I dunno). The file has moved. I'm having the same problem but on PC. 99. server-windows, roku. 6654 Player Version#: 1. 19. Disable the default subtitle. We can use File Station to recover if PMS was previously able to make database backups. 2645 Player Version#: Roku 6. 4076-a3ab948d Auto updating to Version: Version 1. Build 1 Plex Media Server Logs_2020-04-10_12-07-36. Next, type 'cmd' inside the text box and press Ctrl + Shift + Enter to open up a Command Prompt. 20 What you did? Tried to watch a video clip on the CBC Channel (The National news) What happened? DaveR007. Jun 20, 2019 · I have been using my backup script for backing up Plex metadata for several months and a couple of weeks ago I started having the following problem: after the script restarts the PMS process (the script stops PMS, performs backup, and starts PMS), the PMS instance seems to lose ability to see the NAS share hosting media files. CPU: 2 x Intel Xeon E5-2650 V1 Octo core 2. 0 Ghz. Terramaster Plex: 1. Nov 14, 2019 · FAQ 17: Recover from a corrupt database. Highlight one media share. 31. 87. "File associated with this item is not accessible by the server. Conversion failed. It’s possibly the file markers somehow corrupted in the database. 18. 69. It looks like this issue started the day of the new Player Version release. Fix 3: Restart Plex Server App. Here is the current user page: FreeNAS Version: 12. The issue will be gone after it re-adds and scans the stuff again. This page is community-driven and not run by or affiliated with Plex, Inc. If you do need other things, let me know and I’ll post Oct 1, 2023 · I can see that my external is there, but when I click on it it won’t open the subdirectories to go to my TV Show folder or 4K movie folder. 9. My library loads but I can't play anything. Feb 5, 2024 · Restart your router. I just found out they will not play. 2. The movies play in the desktop site. For the first week things were running fine and I was able to watch available channels and DVR a couple shows. Regardless of format (mp4, mpg, avi etc. 1973 Player Version#:Plex Media Server Logs_2019-10-19_20-56-00. Check if the Plex container is stored on a drive and change it to exec. Suddenly I get random errors playing back files I can double click on that work in windows. Mar 31, 2021 · Playback Error - An unexpected playback problem - Plex Forum Loading Oct 1, 2023 · The extensions on the library are the same, but when I add a folder to a library and click on the External HDD folder, it doesn’t open in there. Add the file to your Plex Library. 2457 Player Version#: Multiple I have been using PLEX for around two years with little to no issue before this, a few months ago I migrated my server install from my desktop PC to a dedicated workstation machine I built. Server Version#:1. A7 Tablet: Can stream in Plex, but not play downloads in Jul 18, 2023 · logcat-plex. 5. After the first week I Mar 6, 2024 · To fix this error, you need to add AC3 codec to Plex. log (891. So, re-login to your Plex app which might solve the issue. log (148. Please verify that the file exists and the necessary drive is available". 27. 0. It shouldn't do that, but from my experience it's the easiest fix if it actually works. Feb 23, 2022 · We have a fix for the issue of DVR Live TV streaming failing sometime after start. 4 I am seeing the same issue, I think the issue is in browsers in general, there is something in that last update that affects ALL browsers, I also have a Fedora 39 Work station that has a full GUI and it does the same thing and Android is doing the same so not in the Plex windows software it's in all OS's Have not tried on Mac. You'd think the more powerful PS5 could now natively handle MKV/H265 (HEVC) with EAC3 audio. Not sure how to get logs. 0) Not my server, not sure how to get details. So it was likely one of these changes that broke the permissions. Well that's why I'm thinking Plex has just tripped over itself. " The database also doesn't appear to update when I re-scan the directories. 7195 Server OS: Windows 11 Home (22H2) Nvidia Driver version: 536. Plex. Please check your tuner or antenna. 40. 4109 OS. The directory will be re-created the next time Plex transcodes a media file. Apr 10, 2020 · Playback has stopped due to multiple playback errors. 1 (Plex HTPC for Mac, Windows, and Linux - #49 by sLumpy) After updating my Plex HTPC windows client I see that mpv. Server logs (with client logging to server enabled) attached. Roku 3, Android, Plex Media Player v1. 1 Player Version#: Multiple latest - iPhone, Android Phone, Apple TV, Firestick and Chrome Web I installed the update to 4. So far I’m unable to play any media from the Plex server on my Android phone nor on the Playstation 5 Plex app. 3448 When selecting media from the Samsung TV (2020), I get the following error: … Jun 8, 2021 · Server Version#: 1. 30. 16. On Synology NAS machines, we have direct GUI access to the database area. 9 KB) I’ve been using Plex for years without issue. Mar 15, 2020 · Server Version#: 1. It’s imposable to get through a show without restarting because of it, often multiple times. i recently link media library to plex server and all the media starts to pop up, however as I proceed to tidy the file naming in my Libary in Synology folder side i realised my plex do not refresh the names of the movies titles, and worst it can no longer be played as it Oct 20, 2019 · Server Version#:1. i recently link media library to plex server and all the media starts to pop up, however as I proceed to tidy the file naming in my Libary in Synology folder side i realised my plex do not refresh the names of the movies titles, and worst it can no longer be played as it Click it. I’m a newer Plex user and trying to get to the bottom of some issues that are occurring with our newest TV in the house. 0-U3. 3463 and tried the 9. Since then when I try to play a few files I get an er… Apr 10, 2020 · Playback has stopped due to multiple playback errors. Perhaps Plexamp will have a log I can check. 7411 Element TV ROKU OS (Model 3600X Software 10. tv, so it doesn’t appear to be a networking issue. 6. I assume there are permissions involved but I am such a novice at this, that I would n Jan 16, 2024 · Music "Playback Error" 1 - 4200X ran music for 3 days never stopped 1 - 4230X ran music for 3 days never stopped 1 - 4640X ran music for 3 days never stopped The above status were run on all 3 TV's 2 Roku Streaming Sticks 1 TCL Roku TV 75S555 - 75" class: 74. Feb 26, 2024 · Playback Error An unexpected playback problem - Plex Forum Loading Aug 28, 2020 · Could not tune channel. g. 5 KB) When playing a movie ( The Longest Yard) on the Plex Server through the Jul 27, 2022 · Playback error file is unplayable. Jan 3, 2022 · So, in the PLEX app on your device go to settings >> Quality and change every setting that could indicate any kind of transcoding: Disable the ‘quality auto-adjustments’ & ‘Save mobile data’. cd vn ej ro du yz sx hn py kx